AQ Covid-19 Response

Wednesday February 10, 2021

Note: The Aquatarium will re-open Saturday February 20th, 2021 in a accordance with the local health unit’s reopening framework.

 

Winter hours are still in effect until Victoria Day weekend. Aquatarium days of operations are Saturday & Sunday 10:00 a.m. through 5:00 p.m. Closed Monday-Friday with an option of private tours by special request.

The decision has been made to revert back to guided tours of max 10 people effective February 20, 2021.

Please note: Infants & Accessibility attendants are required to register their space within the group booking.

We will continue to offer the same safe services that have won us the World Travel & Tourism Council’s #safetravels award by the Tourism Industry Association of Ontario.
The Aquatarium continues to follow the Lanark, Leeds & Grenville’s Health Unit as well as the Municipal and Provincial guidelines.
Guests will be admitted by times and no more than 30% of our capacity will be inside the AQ at any one time. In accordance with the Covid-19 protocols.
Aquatarium appreciate guests’ patience with the facility as they adapt to the ways of operating in these uncertain times.
We ask that guests will recognize and adhere to the Lanark Leeds & Grenville Health unit’s guidelines and remain 6’ away from other guests that are not a part of their immediate party and wear a mask at all times while inside the facility.
The Aquatarium remains cognizant of everyone’s safety and are doing our very best to ensure Covid-19 safe protocols are being followed by offering timed visits, size limits, floor markings, hand sanitizing stations at all exhibits, extra sanitation staff on top of our regular cleaners and AQ Ambassadors monitoring each floor.
Social distancing will be recognized as well as guests and staff will be required to wear a mask while inside the Aquatarium facility. Curious to know more about mask protocol? We follow these guidelines: https://healthunit.org/hea…/covid-19/face-coverings-masks/
Given the nature of the current pandemic, please know that these protocols and procedures may change without notice. Please check the Aquatarium’s website for the most up to date information before each visit.
Aquatarium would like to thank you for your patience as they navigate the new norm. Tickets are available and to be pre-booked online at www.aquatarium.ca

 

Stay Safe & Be Well.

From the AQ Crew

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